Coming soon – this case study includes my process of evaluating our existing stage jobs to be done, collaborating with my manager, PM and UX researcher to create a testing plan to collect qualitative feedback from users on the validity of these jobs, then synthesizing and finalizing the jobs that result from that feedback.
My roles: UX Researcher, UX Strategist
As a Senior Product Designer at GitLab (end to end DevOps solution application), part of my responsibilities include both identifying and driving new design opportunities and solutions for both the business and the user. In some cases, ideas are brought to me via my PM, other team members such as designers, engineers or leadership, and of course our customers. In other cases, I have the autonomy to identify and drive product improvements and do so when I see a valuable opportunity. My particular area of focus from the product and business standpoint is the Plan stage which works with use cases, users and flows related to Project Management.
Holly Reynolds is Product Designer who occasionally relaxes by baking, knitting or reading for hours. Problem solving, crafting great experiences, travel and chocolate are some of her other passions. She lives in Roswell, Georgia with her husband and two hairy German Shepherd rescues.